Personal archive
Older essays and notes, kept for the record.
Writing from 2007 on: product strategy, design, startups, and the occasional personal note. None of it is linked from the rest of the site.
Everything, newest first
- The Benchmark That Matters Is Your Own WorkPublic model benchmarks measure someone else's problem. A weekend spent building a private test bench turned up three things no leaderboard would have shown.
- The Loop Isn't NewThe AI industry just discovered that loops are the secret to building intelligent systems. Builders have known this for years.
- What Happens When AI Replaces the Middle Class?If AI takes over office jobs, what will people do? Where will they work? The honest answer is nobody knows for sure — but restaurants might be part of it.
- The Interface Is Dead. Now What?Why the companies closest to the problem will win the AI era — and why that might finally include yours.
- Stop Waiting for the Super-App — Your Business Needs to Become OneThe super-app isn't arriving as a single product from Silicon Valley. It's being assembled by every business willing to ask: where is the friction?
- Not Every New Idea Is a Good IdeaSomeone on your team has a great idea. Maybe it is great. But how do you know? Here's how to test new ideas without betting the business on them.
- The Next Social NetworkWhere the next dominant social network will emerge — and why the current incumbents will probably miss it.
- Can Microsoft leverage LinkedIn's Platform?Microsoft just bought LinkedIn. Whether that's a bargain or a boondoggle depends on something most acquirers ignore — the user experience.
- Redesign our Design ThinkingDesign thinking has drifted toward aesthetics. The case for redirecting it back to outcomes the user actually feels.
- LemonadeWhat every entrepreneur can learn from a kid's lemonade stand — and why you should always stop and buy a cup.
- A Dangerous GrooveFind your line: why staying just outside the comfort zone is where the best work happens — and how a groove becomes a rut.
- JerkOn the loss of the personal web — and why authentic publishing on a site of your own still matters.
- Presentation TipsPractical advice for sharper, more memorable presentations — from a speaker who's done a lot of them.
- Non-Disclosure AgreementsWhy most NDAs are more friction than protection — and a simple, one-page alternative that actually works.
- Swim LanesTwo meters is much narrower than you think. Why disciplined focus — and respect for everyone else's — is how teams actually win.
- DepositsWhy a deposit on professional services isn't negotiable — and what it says about a client who won't pay one.
- A Place to Call HomeWhy creative communities need a home of their own — and what it really takes to build one in a major city.
- 8 DaysA short note about why the Atlanta Web Design Group needed a home of its own — and how to build one.
- Freelancer or Agency?The line between freelancer and agency isn't as clean as it sounds — and the way you define yourself shapes how others define your work.
- On SpeakingWithout great speakers, you just have a trade show. A few thoughts for anyone organizing an event on a budget.
- RenegadeReal change in stagnant industries comes from one of two places — and neither of them is the corner office.
- 40 in 240Pragmatism kills more dreams than failure does. The case for following the voice of passion — even into a 'real' career.
- UnlabelMarc Ecko's hard-earned wisdom on building a brand that delivers on its promises — and why visions should start small.
- The Upside of FailureMost quitting happens in the mind before the muscles give out. Why pushing past your perceived limits is where real growth lives.
- LacerationsA bloody reminder that distraction has a real cost — and that clarity might be the cheapest, most valuable thing we can give ourselves.
- ResolutionsPublic accountability for a short list of resolutions: focus on the positive, listen, and never stop learning.
- The Speed of DreamsWhy goals aren't the same as dreams — and what it costs to wait too long to chase the things that actually matter.
- Don't Be EvilGoogle's mantra is well known. As they collect more of our data, the question is whether their grip on privacy will hold under shareholder pressure.
- Consider the SourceEvery message we encounter came from an agenda. Why the source matters as much as the message itself.
- Monotony Breeds CreativityWhy streamlining the small decisions frees up your best thinking for the things that actually matter.
- TV is Changing ForeverHow shifting distribution power on the web is reshaping the broadcast networks — and what happens when the old gatekeepers stop being gatekeepers.